FAQ's
Quick answers to common questions. Click a question to expand.
Service Details
Web Development
Branding & Logo Design
E-Commerce Websites
Graphic Design
Packaging Design
Website Care & Support
About My Website Care & Support Services
I keep your WordPress/Elementor site fast, secure, and up to date. Core/plugin updates, backups, security monitoring, and small content edits are handled for you—with reporting and quick help when you need it.
What People Are Saying
“Professional, fast, and the handoff made updates easy.”
“Consistent branding across every channel—exactly what we needed.”
“Clear process and strong design decisions from start to finish.”
What I need to get started
- WordPress admin access (temporary user is fine)
- Hosting/SFTP or control panel access
- Domain/DNS login (or contact who manages it)
- List of premium plugin/theme licenses (if any)
- Any current issues or requests you want prioritized
01. Do you provide hosting?
I don’t resell hosting, but I’m happy to recommend providers and coordinate with your host. Care plans work with your existing host./p>
02. What counts as a “content edit”?
Small text/image swaps, link updates, and minor layout tweaks. New pages, features, or redesign work are quoted separately.
03. What if an update breaks something?
I use backups/staging to test and can roll back or patch quickly. Pro/Growth plans include staged updates for higher-risk changes.
04. Do you support e-commerce sites?
Yes—WooCommerce/Shopify care is available as an add-on due to extra complexity (catalog, checkout, and integrations).
Website Care & Support
I keep your WordPress/Elementor site fast, secure, and up to date. Core/plugin updates, backups, security monitoring, and small content edits are handled for you—with reporting and quick help when you need it.
- Safe Updates: WordPress, theme, and plugins updated with checks.
- Backups: Automated, versioned backups with quick restore if needed.
- Security: Monitoring, firewall/hardening, and spam protection.
- Uptime & Performance: Alerts, caching/CDN guidance, and image tuning.
- Content Edits: Small text/image swaps and minor layout tweaks.
- Reporting: Monthly summary of updates, uptime, and key metrics.
- Staging & Rollbacks: Test risky updates before going live.
- License Management: Track premium plugin/theme renewals.
- Form Deliverability: SMTP setup plus SPF/DKIM/DMARC checks.
- SEO Housekeeping: Meta, redirects, and broken link scans.
- Emergency Restore: Fast rollback using recent backups if an update causes issues.
- Issue Triage: Diagnose plugin/theme conflicts and apply hotfixes.
- Accessibility Touch-ups: Contrast, type sizing, and alt text.
- Database & Media Cleanup: Optimize tables and media bloat.
- Quarterly Tune-up: Speed audit and actionable recommendations.
Each month I schedule safe updates (core/plugins/themes), verify the site, and take fresh backups. I watch uptime/security alerts, handle small content edits, and send a concise report so you know what changed and why.
Routine maintenance covers updates, backups, monitoring, and minor edits. New features, redesigns, custom development, or platform migrations are quoted separately. I’m happy to advise on hosting, DNS, and licenses and can coordinate as needed.
Packages & Starting Rates
| What’s included |
Essential Care
$200/mo
Inquire
|
Most Popular
Growth Care
$300/mo
Inquire
|
Pro Care
$500/mo
Inquire
|
|---|---|---|---|
| Core/Plugin/Theme updates | Monthly | Bi-weekly | Weekly |
| Backups (retention) | Daily (14 days) | Daily (30 days) | 2× daily (30 days) |
| Security monitoring & hardening | |||
| Uptime monitoring & alerts | |||
| Performance tuning (cache/CDN/image) | |||
| Content edits included | 30 min/mo | 1.5 hr/mo | 3 hr/mo |
| Staging & safe update testing | |||
| Form deliverability (SMTP/DNS checks) | |||
| Monthly report | |||
| Emergency response (SLA) | Best effort | Within 8 hrs | Within 4 hrs |
| Hosting included | |||
| Emergency restore from backups | |||
| E-commerce site care (add-on) | + Add-on | + Add-on | + Add-on |
Note: Care plans focus on routine maintenance and uptime. Security incident response or malware removal is not included.